We Can Repair Any Kind of Gas Fireplace in Boise

All of our specialists are ACE certified, which means they’ve finished in-depth education to better meet your needs. And all of our quality work is upheld by a 100% Satisfaction Guarantee for a year.*

Burning fireplace

Keep Heating Simple

Gas fireplaces make adding heat to your Boise home easy. Just flip a switch or press a button for immediate heat.

They’re also fairly easy to use. Unlike their woodburning counterparts, there’s no need to use firewood or clean up ashes. But like any other natural gas units, these fireplaces need routine tune-ups to help them run efficiently and avoid malfunctions.

When your fireplace won’t light or won’t stay on, the Experts at TML Service Experts can help. Use our step-by-step hints first. If your fireplace still isn’t running correctly, give us a call. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several causes why your fireplace won’t start. Take off the ornamental plate beneath your fireplace to gain entry to its parts.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and adjust breakers as needed.
  2. Is the gas running? Ensure the valve is in the “open” setting.
  3. Is the pilot light lit? If it has been extinguished, follow manufacturer instructions to reignite. Fasten the vent cap to stop drafts from extinguishing it.
  4. Pilot light lights but won’t stay ablaze? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays on but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.
  6. If you have a suspicion there’s a problem with the thermocouple or thermopile, ask for service.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have TML Service Experts service or install a new blower.
  • Funny scents? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and call us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid expensive breakdowns. It may even help it work longer.

  1. Confirm your fireplace is completely cooled.
  2. Shut the gas off by rotating the valve to “off.”
  3. Pull out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Rub down internal edges with a wet cloth. Use warm, soapy water to get rid of dust or soot buildups.
  7. Return lava rocks and logs in the same order.
  8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, inspect the outside vent and get rid of debris such as leaves or bird nests.
  10. Check your carbon monoxide detector is operating properly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, enroll in regular maintenance with us. These checks can potentially find problems before they begin. We’ll test your components for damage. We’ll also make certain there aren’t any leaks and that pressurization levels are right.



Heating Tips

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