What to Expect During an AC Repair Appointment

So, all of a sudden your air conditioning system needs repair at your Columbus home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to wonder what they’re going to do tends to add a whole other level of concern. No worries! Stevenson Service Experts is here to update you on the standard A/C system repair process so you’ll be informed when an expert air conditioning service technician needs to visit your home. 

AC Repair Starts Simple 

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to check it to verify that it’s not just a thermostat settings error. The service tech will check that the thermostat is flipped to cool and then reduce the temperature to see if that will trigger the air conditioning system. A defective or improperly connected wire could be the culprit that’s standing in the way of you and a comfortable home. 

If there is still an issue, the technician may ask you to see the circuit breaker box. They may flip the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system. 

Getting to the nitty-gritty of AC Repair 

The technician will then likely request to see the air conditioner. Similar to a doctor, the technician will begin their trial and error diagnosis process. There are several factors that could be the cause for an air conditioner that isn’t running properly, and it’s up the technician to inspect all the possible causes starting from the most usual issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer. 

During the AC diagnosis, they will most likely check the air filter to verify it’s not blocked or needs to be replaced. They will inspect your air conditioner’s refrigerant levels, make sure the air condenser fan is turning properly, make sure that the size of your AC is correct for the size of your house, and examine the electronics, safety controls, and wiring. 

Once the air conditioner technician has found the trouble, they should explain all your choices to you. The conversation will usually start with the service tech explaining what the issue is, what part (if any) failed, how or why it went out, and what that part does for your air conditioning system operate}. 

The repairman will then go into your choices, which will entail changing out the part and fixing the problem, but may also include upgrading parts of the AC system, the A/C system itself, or your whole heating and cooling system. In some cases, it may make more sense to invest in a whole new heating and cooling system, specifically if the air conditioner is past its prime, or prone to breaking down again and end up causing you to spend more on air conditioning repairs in the long run. The repairman will explain how much time, effort, and cost it will take to fix the issue. 

The technician might now explain what could have avoided the trouble or part failure and how to avoid a future problem from happening. This typically includes proactive maintenance, which not only helps avoid an AC breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert AC repair businesses will offer a yearly maintenance plan so you don’t have to think about making future heating and cooling tune-up appointments for your HVAC equipment. 

Lastly, they will discuss the process for repairing the failed part or resolving the trouble. If you decide that AC repair is better for you than investing in an AC system upgrade, the service tech will order any parts needed and set up your follow-up appointment to fix the AC. Or, if the part needed is already handy on their vehicle, they will move forward with the air conditioning repair work with your permission. 

Always know that throughout Columbus your HVAC equipment is in good hands with Stevenson Service Experts. Our technicians are ACE-certified and have been through extensive background checks so you can feel confident with the technicians we send into your home. If you ever come across any questions about your AC or what to expect with your AC repair, give us a call 24/7 at 614-334-3192 and we’ll be happy to walk you through the process. 

Savings For You

See All Offers Here >
Offer

$50 OFF ANY REPAIR

  • Save $50 on a Paid Service
  • Written 100% Satisfaction Guarantee
  • Plus, ask how to save an additional 15% and waive your trip charge!
print
Offer

MAKE NO PAYMENTS FOR 30 DAYS!

  • Upgrade to Worry-Free Comfort with the Advantage Program and make NO payments for 30 days!
print

© 2024 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.

Chat with a Service Experts Professional