What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Boise home and you don’t know what that entails. It’s daunting enough to let an AC repairman into your home, but then to not be sure what they’re going to do tends to add another level of anxiety. But fear not! TML Service Experts is here to inform you on the basic air conditioner repair process so you will be ready when an expert A/C system service technician needs to come out to your house.

It Starts Simple

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to take a look at it to make sure that it’s not simply a thermostat settings problem. The service tech will check that the thermostat is flipped to cool and then lower the temperature to see if that will start up the AC. A faulty or incorrectly connected wire could be the only thing that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The technician will then probably ask to see the air conditioner. Like a doctor, the repairman will commence their trial and error diagnosis process. There are multiple things that could be the culprit of an AC that isn’t functioning properly, and it’s up the technician to look into all the possible reasons starting from the most normal issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will likely check the air filter to verify it’s not blocked or requires replacing. They will check the air conditioner’s refrigerant levels, make sure the air condenser fan is turning properly, confirm that the size of your air conditioning system is appropriate for the size of your house, and examine the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioner technician has identified the problem, he or she should explain all your options to you. The discussion will usually start with the repairman explaining what the problem is, what part (if any) died, how or why it died, and what that part does for your air conditioning system.

The repairman will then go into your choices, which will include swapping out the part and correcting the problem, but may also involve upgrading parts of the AC system, the A/C system itself, or your complete heating and cooling system. In certain cases, it may make more sense to invest in a complete new heating and AC system, especially if the A/C system is past its prime, or susceptible to breaking down again and end up causing you to spend more on air conditioning repairs in the long run. The service tech will discuss how much time, effort, and cost it will take to resolve the trouble.

The technician might now explain what could have prevented the problem or part failure and how to keep a future issue. This typically includes being proactive with annual maintenance, which not only helps stop an AC breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioner repair businesses will offer an annual maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your HVAC equipment.

Finally, they will go over the process for repairing the failed part or resolving the issue. If you determine that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts needed and plan your follow-up appointment to repair the AC. Or, if the part needed is already handy on their vehicle, they will move forward with the air conditioning repair work with your permission.

Keep in mind that throughout Boise your HVAC equipment is in good hands with TML Service Experts. Our technicians are NATE-certified and have been through extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever think of any questions about your HVAC equipment or what to expect with your AC repair, give us a call 24/7 at 208-488-4892 and we’ll be happy to walk you through the process.

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