What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Boise home and you’re not sure what to expect. It’s daunting enough to let an air conditioner repair technician into your home, but then to not be sure what they’re going to do can add another level of anxiety. But fear not! TML Service Experts is here to fill you in on the standard air conditioner repair process so you will be ready when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to take a look at it to make sure that it’s not simply a thermostat settings problem. The service tech will check that the thermostat is flipped to cool and then reduce the temperature to see if that will start up the AC. A defective or incorrectly connected wire could be all that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The technician will then probably request to see the air conditioner. Like a doctor, the repairman will commence their trial and error diagnosis process. There are multiple variables that could be the reason for an air conditioner that isn’t functioning properly, and it’s up the technician to look into all the possible reasons starting from the most normal issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will likely check the air filter to verify it’s not blocked or requires replacing. They will check the air conditioner’s refrigerant levels, make sure the air condenser fan is turning properly, verify that the size of your air conditioning system is appropriate for the size of your house, and examine the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioner technician has found the problem, he or she should explain all your options to you. The conversation will typically start with the technician explaining what the issue is, what part (if any) failed, how or why it died, and what function that part has for your air conditioner.

The repairman will then go into your choices, which will include swapping out the part and fixing the issue, but may also include upgrading parts of the AC system, the A/C system itself, or your complete heating and cooling system. In some cases, it may make more sense to invest in a complete new heating and AC system, specifically if the A/C system is past its prime, or susceptible to breaking down again and end up causing you to spend more on AC repairs in the long run. The service tech will discuss how much time, effort, and cost it will take to fix the trouble.

The repairman might now explain what could have avoided the issue or part failure and how to keep a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps stop an AC breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioner repair businesses will offer an annual maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your HVAC equipment.

Lastly, they will go over the process for repairing the failed part or correcting the issue. If you determine that air conditioning repair is better for you than investing in an AC system upgrade, the service tech will order any parts necessary and plan your next appointment to repair the air conditioner. Or, if the part needed is already obtainable on their vehicle, they will move forward with the air conditioning repair work with your permission.

Always know that throughout Boise your HVAC equipment is in good hands with TML Service Experts. Our repairmen are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your AC repair, give us a call 24/7 at 208-488-4892 and we’ll be happy to explain the process.

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