What is a Service Call Fee and How Does it Influence Me?

When searching for a HVAC contractor, you may have come across the term “service call fee.” Also called a “trip charge,” this fee is the expense an HVAC company bills for sending a technician to your home when your heater or cooling seems to be acting up. 

Why Do HVAC Companies Use a Service Call Fee? 

A service call fee recoups the cost of traveling to your home. After all, this takes time, consumes fuel, and produces wear and tear on the company vehicle. Keep in mind that service call fees don’t generally cover parts and labor if you opt for a repair or replacement. 

How Expensive is a Service Call Fee? 

Every HVAC company determines how much to charge for a service call. Some technicians charge a standard or flat rate for each service call, while others raise the cost if the customer is located outside the normal service radius. The exact cost varies by market and company, but you may expect a typical trip charge to be between $79 to $129. 

Who Pays the Service Call Fee? 

If you arrange a service call, you will need to settle the trip charge regardless of what step you take after. For example, you may prefer to agree with the technician’s recommended repair or replacement, depending on which choice is more cost effective. 

You are welcome to compile several job estimates from trusted HVAC companies—just be aware that you may end up paying a trip charge for all these visits. Even if you take no action after the original service call, you will still owe the HVAC company a fee for coming to your home and performing diagnostics. 

How Can I Avoid Paying a Service Call Fee? 

A smart way to decrease trip charges is to sign up for an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships provide a waived service call fee, which means we’ll come to your home and assess your HVAC system for free. 

More money-saving benefits of an HVAC maintenance membership are: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is malfunctioning, or you’re open to an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is willing to help. We charge some of the lowest service call fees to get your HVAC repair or replacement off to a good start. We are also eager to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re ready to enjoy savings and peace of mind while boosting efficiency and home comfort, give us a call at 866-397-3787 today!