Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite frustrating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are ways to find the cause of the problem and potentially resolve the issue on your own. While complex issues are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting tips to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

It can be very annoying when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are ways to find what’s causing the problem and potentially resolve the issue on your own. While challenging repairs are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting tips to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC company to diagnose and solve issues with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Verify your thermostat is in the correct mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Look at the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the right position. At times, a tripped breaker can keep the heat pump from functioning properly. 
  • Assess airflow and filters: Poor airflow caused by plugged filters, blocked vents or other obstructions can lead to inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
  • Look over the outdoor unit: Check the outdoor unit and condenser for waste, dirt or vegetation that might be limiting airflow. Remove any clutter that might have an adverse impact on the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump issues can be easily solved by homeowners, sometimes it’s a good idea to contact a professional for support. As an example, if you have uncertainties about the power supply to your heat pump, it’s safer to call a Expert.

Heat pumps may be stuck in heating or cooling mode for quite a few different reasons that require technical expertise, such as improper refrigerant levels or problems with temperature sensors or valves. If one of those problems is causing your heat pump to not work properly, it’s best to have it repaired by an experienced professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve attempted our suggested troubleshooting strategies and your heat pump is still stuck in heat mode, contact one of the skilled technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the problem accurately and quickly make the required repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the trusted choice for heat pump repair in the U.S..

For reputable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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