No, we aren’t talking about Batman. We are referring to Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After purchasing a 40 year old home, the Mills (sensibly) chose to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork checked. Mr. Bruce, who you can see below, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it destiny?
He was utterly amazing. He’s kind of our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills bunch take shots of him while he checked their home’s heating and air conditioning system. We think he’s loving every minute.
At TML Service Experts, we offer a 100% satisfaction guarantee and were ecstatic to hear that Bruce was living up to our word. The Mills said that Bruce was “like the calming father figure” and included that he is the “kind of man you call on for help and can absolutely trust.”
As we train all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t certain they understood, the Mills said he carefully explained it again.
Just like the Mills, a vast amount of homeowners have to make decisions that affect their heating and cooling systems, beyond which system to purchase, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of answering their questions, the Mills learned the significance of having thorough maintenance of an older system and, more crucial, “the importance of having the right person and company come out and do the service for you.”
While Bruce wasn’t able to share answers that were all perfect and rainbows, he was truthful and explained that the decisions made when choosing which heating and cooling system to purchase for your home affects your indoor air quality and the health of your children (and their lungs!).
We are proud of the representation Bruce gave of TML Service Experts when he helped the Mills family with their recent AC safety inspection and tune-up service. If you currently own an older system and are thinking about upgrading, have issues with your indoor air quality, or just need a seasonal tune-up, call TML Service Experts today and we’ll get you set up with one of our amazing technicians, just like Bruce!