10 Questions to Ask an HVAC Contractor

Finding the right HVAC contractor to replace or service your home comfort system can feel difficult. That choice is important because the contractor you hire heavily impacts your HVAC system’s quality, durability and efficiency for years to come.

To assist you in making an informed decision, research various companies in your area that might be well-suited for the job. Once you create a shortlist of a a small number of candidates with enough experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company’s license and insurance should be the first question on the list. Hiring a licensed contractor ensures that they fulfill the state and local standards for HVAC companies. Then, insurance safeguards you from liability in case of accidents for the duration of the service call. A reputable HVAC contractor can supply evidence of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing an oversized or undersized system causes inefficient performance and could reduce the unit’s life span. An experienced contractor can evaluate your home and determine the suitable heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.

3. What Brands Do You Carry or Recommend?

Various furnace and AC brands offer systems with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you find the most appropriate fit for your needs. To get an idea of equipment quality and prices, give consideration to making a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal quote. When a contractor provides an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you know more about where your money is going. Seek estimates from many HVAC contractors to help you compare prices and protect you from unforeseen costs.

Remember, low-ball estimates don’t always bring on the savings you expect. You’ll likely end up with second-rate equipment and poor customer service, or the company will tack on additional fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Still, you should also ask about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are vital to making the most of your HVAC system’s efficiency and life span. Consider selecting a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your installer helps bring about solid long-term HVAC performance. It also will help you avoid having to restart your search for an experienced contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

The majority of HVAC work requires permits from local or state authorities. A reputable contractor should handle this process on your behalf, saving you time and anxiety throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to understand how a contractor structures their payment schedule. Make sure to ask if they offer financing options or if they require full payment as soon as the work is complete.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will change based on the project’s size and scope. Still, having a clear timeline is fundamental to minimize disruption to your day-to-day routine. Your contractor should supply a reasonable time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to advise you on ways to improve energy efficiency with a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a more modest heating and cooling system. The result is a more wallet-friendly up-front investment and decreased utility expenses for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we know that choosing the right HVAC contractor is a critical choice you shouldn’t take lightly. As industry leaders with years of experience, and as one of approximately 100 Service Experts locations across North America, the crew at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer peace of mind and knowing we performed a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to contact us today at 866-397-3787. Whenever you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the right decisions for your HVAC needs.

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